Privacy Policy

Temi Falana Real Estate ("we," "us," or "our"), operating through www.temifalana.com (the "Website"), is committed to protecting the privacy of our clients and visitors. As a licensed realtor with United Real Estate in Texas and Benchmark Realty in Tennessee, we provide real estate services to assist clients in buying and selling properties. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with your use of our Website and services. By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website or provide any personal information.

1. Definitions

To help you understand this Privacy Policy, here are definitions of key terms used:

  • Realtor: A real estate professional who is a member of the National Association of Realtors (NAR) and adheres to its code of ethics. Temi Falana is a licensed Realtor in Texas with United Real Estate and in Tennessee with Benchmark Realty, assisting clients in buying and selling properties.

  • Real Estate Agent: A licensed professional authorized to represent clients in real estate transactions, such as buying, selling, or renting properties. All Realtors are real estate agents, but not all real estate agents are Realtors.

  • Broker: A licensed real estate professional who has completed additional education and licensing requirements beyond those of a real estate agent. Brokers may operate their own real estate brokerage or oversee agents. Temi Falana operates under the brokerages of United Real Estate (Texas) and Benchmark Realty (Tennessee).

  • Personal Information: Any information that can identify you, either directly or indirectly, such as your name, contact details, or financial information.

  • Website: Refers to www.temifalana.com, operated by Temi Falana Real Estate.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Personal information is information that can identify you, either directly or indirectly. We may collect:

  • Contact Information: Name, email address, phone number, mailing address, or other contact details you provide when you inquire about our services, fill out forms, or contact us.

  • Property Preferences: Details about your property needs, such as location, budget, or property type, provided during consultations or through Website forms.

  • Financial Information: Information related to real estate transactions (e.g., mortgage pre-approval details or financial qualifications), if shared with us for the purpose of buying or selling properties.

  • Identification Information: In some cases, we may collect government-issued identification or other details required for real estate transactions, such as for contracts or regulatory compliance.

  • Communication Data: Records of your communications with us, including emails, phone calls, or messages sent through the Website.

b. Non-Personal Information

We may collect non-personal information that does not directly identify you, including:

  • Website Usage Data: Information about how you interact with our Website, such as IP address, browser type, device information, pages visited, and time spent on the Website, collected via cookies or similar technologies.

  • Analytics Data: Aggregated data about Website traffic and user behavior, used to improve our services.

3. How We Collect Information

We collect information through:

  • Forms and Interactions: When you submit inquiries, contact forms, or consultation requests on the Website.

  • Real Estate Services: When you engage us to assist with buying or selling properties, including during consultations or transaction processes.

  • Cookies and Tracking Technologies: We use cookies, web beacons, or similar technologies to collect usage data and enhance your experience on the Website. You can manage cookie preferences through your browser settings.

  • Third-Party Sources: We may receive information from third parties, such as United Real Estate, Benchmark Realty, or other service providers (e.g., mortgage lenders or title companies), in connection with your real estate transactions.

4. How We Use Your Information

We use your information to:

  • Provide real estate services, including assisting with buying, selling, or evaluating properties.

  • Respond to your inquiries and communicate with you about our services.

  • Process and facilitate real estate transactions, including coordinating with lenders, title companies, or other parties.

  • Comply with legal and regulatory requirements, such as real estate licensing obligations in Texas and Tennessee.

  • Improve our Website and services through analytics and user feedback.

  • Send marketing communications, such as newsletters or property listings, if you have opted in to receive them. You may opt out at any time by following the unsubscribe instructions in those communications.

5. How We Share Your Information

We may share your information with:

  • Affiliated Brokerages: United Real Estate (Texas) and Benchmark Realty (Tennessee) to facilitate real estate transactions and comply with brokerage requirements.

  • Service Providers: Third parties that assist us in providing services, such as title companies, mortgage lenders, or marketing platforms, under agreements that require them to protect your information.

  • Legal and Regulatory Authorities: When required by law, such as to comply with real estate regulations, court orders, or other legal obligations.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction, with appropriate safeguards.

We do not sell your personal information to third parties for marketing purposes.

6. Your Choices

You have the following choices regarding your information:

  • Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking the unsubscribe link in any email or contacting us directly.

  • Cookies: You can disable cookies through your browser settings, though this may affect the functionality of the Website.

  • Access and Correction: You may request access to or correction of your personal information by contacting us at the details below. We will respond in accordance with applicable laws, such as the Texas Data Privacy and Security Act (TDPSA).

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. Please take care to protect your personal information, such as by using secure passwords and avoiding sharing sensitive details over unsecured networks.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide services, comply with legal obligations, or resolve disputes. For example, we may retain transaction-related information as required by Texas or Tennessee real estate regulations.

9. Third-Party Links

Our Website may contain links to third-party websites, such as those of United Real Estate, Benchmark Realty, or other service providers. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing personal information.

10. Children's Privacy

Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

11. Your Texas Privacy Rights

As a Texas resident, you have certain rights under the Texas Data Privacy and Security Act (TDPSA), including:

  • The right to know what personal information we collect, use, or disclose about you.

  • The right to request deletion or correction of your personal information.

  • The right to opt out of the sale or sharing of your personal information for targeted advertising (note: we do not sell personal information).

To exercise these rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at temifalana.com. For inquiries related to United Real Estate or Benchmark Realty, you may also contact them directly through their respective websites. Thank you for trusting Temi Falana Real Estate with your real estate needs. We value your privacy and are committed to protecting your personal information.